Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

1. Do I need an appointment to visit the showroom?
Yes, showroom visits are by appointment only. This allows us to give each guest personal attention and time to explore our furniture without interruptions. You can easily book online or give us a call.

2. Do you offer pickup and delivery?
Yes, we provide both pickup and delivery for your convenience. When purchasing furniture, the fee is calculated at checkout or reach out by phone for a delivery quote. For custom refinishing projects the cost is already included in your invoice or estimate.

3. What types of services do you provide?
We specialize in furniture painting, refinishing, repairs, reupholstery, custom furniture building, consignment, and furniture sourcing/customization.

4. How much does an in-person estimate cost?
An in-person estimate is a flat $50 service fee. Our team will come to your location, review your furniture, and provide a detailed estimate.

5. Can I get an estimate without an in-person visit?
Yes! Many estimates can be provided through photos at no cost. You can text or email us pictures of your furniture to get started.

6. Do you work with both residential and commercial clients?
Absolutely — we work with homeowners, restaurants, offices, and more.

7. How long does refinishing usually take?
Turnaround time varies depending on the size and detail of the project, but most refinishing projects take between 3-6 weeks. We’ll give you a timeline during your estimate.

8. What forms of payment do you accept?
We accept cash, check, or card. (There will be a 2.9% fee applied for card payments.)

9. Do you sell refinished furniture?
Yes! Our showroom features refinished and custom-built pieces available for purchase.

10. How do I book a service or appointment?
You can book directly through our website using the booking link or you can call us at (314) 745-7056 to schedule a time!